A HUGE shoutout to Thrifty Clouds !!! - A VapeCon 2019 Story

Discussion in 'Thrifty Clouds' started by Schnitzel Frontier, 2/9/19.

  1. Schnitzel Frontier

    Not Rated Member

    0/5,

    Schnitzel Frontier Two graters, one piece of cheese...........

    Threads:
    1
    Posts:
    60
    Country:
    South Africa
    Joined:
    17/12/16
    Gender:
    Male
    Location:
    Johannesburg, South Africa
    Ratings:
    +104
    Hey Hey

    Just wanted to post a truly wonderful experience I had with Wayne Pieterse and the guys from Thrifty Clouds yesterday at Vapecon 2019:ARMS1:

    Their store was one of the first I happened across while cruising around the floor. Tempted with a New brand for me and the overall welcoming friendliness of the guys at stand 83.
    I immediately was offered a variety of their juices to sample with proper mods and Zeus tanks :banana: and was absolutely amazed with their range!!! Especially that the majority of it was dessert orientated.

    They had specials going on their new lineup and end of line juices. I ended up with 7 60ml juices for R600!!! Winner Winner Chicken Dinner:rock:

    Had a great chat with Wayne about his teams' line and whats to come amidst all the Vapecon chaos. Tasted some secret new development cross flavour category juices and talked the general dessert vs fruit topics.

    Anyway I digress. Now to the point of the whole story...Just had to give some context.

    So I get home hours and thousands of Rands later and am digging through my spoils when I discover that 3 out of the 7 juices I got from Thrifty clouds were half empty :(:(:(. I figured two things had happened.
    1 - Vapecon chaos led to a mix up between their table samples and my new juices
    2- I had been screwed.

    So I immediately took photographs and luckily had been given Wayne's card, to which I called, smsed and emailed simultaneously my situation details. Mild Panic had set in and I was no longer so stoked :sweating:

    This was all happening around 5pm right after Vapecon had ended.
    Within 30 minutes I got a call back from Wayne!!!:party:

    We chatted and figured out that it was all simply a huge mix up. Sooooo many people, so much juice soooo much Madness.

    He asked for my address and said he would swing by later on (he was leaving back to Pietermaritzburg - Monday).

    True to his word he rocked up at my place around 7pm with full 60ml replacements for my 3 half empty bottles.

    He even let me keep the used ones!!!

    Quick stop and a chat and smiles all around:-D:):)

    Couldn't believe the service, commitment and all out friendliness of it all :aplastao::):):jump:

    So I had to write about this experience because such OVER and ABOVE service and Care should never be just set aside and not appreciated for.

    Pics of all the juice included- all in all 10 bottles of Juice for R600.
    Plus my haul from VAPECON 2019 :aaaaa:

    Thanks Wayne and the guys at THRIFTY CLOUDS - look forward to the juices to come and seeing you guys in Joburg more!!!

    Cheers:campeon::campeon::campeon:

    IMG_20190901_185653.jpg

    IMG_20190901_163357.jpg
     
    • Winner Winner x 7
    • Like Like x 2
    • List
  2. Hooked

    Excellent Member

    4.28571/5, 7 votes

    Hooked Got a lot to learn... ECIGSSA Donor

    Threads:
    448
    Posts:
    8,942
    Country:
    South Africa
    Joined:
    10/9/17
    Gender:
    Female
    Location:
    Yzerfontein
    Ratings:
    +20,762
    Wow! Thanks for posting this story @Schnitzel Frontier. That is what I call Customer Care! Wayne must have been exhausted after the day at VapeCon, yet he still drove to your place to deliver the juice. I take my tank off to you, Wayne of Thrifty Clouds!
     
  3. Silver

    Excellent Member

    5/5, 35 votes

    Silver Flavour and throat hit seeker Staff Member Administrator ECIGSSA Donor VIP

    Threads:
    704
    Posts:
    40,549
    Country:
    South Africa
    Joined:
    16/11/13
    Gender:
    Male
    Location:
    Joburg
    Ratings:
    +75,569
  4. Wayne pieterse

    Not Rated Member

    0/5,

    Wayne pieterse Noob Vaper Supporting Vendor

    Threads:
    0
    Posts:
    2
    Country:
    South Africa
    Joined:
    2/9/16
    Gender:
    Male
    Location:
    Pietermaritzburg, KwaZulu-Natal, South Africa
    Ratings:
    +9
    Thank you so much for supporting us and glad you loved the flavours. It's not often someone takes their time out to compliment others. You sir.....are a gent .
     
    • Like Like x 2
    • Winner Winner x 1
    • List
  5. Arthster

    Excellent Member

    5/5, 1 vote

    Arthster Elite Vaper ECIGSSA Donor

    Threads:
    29
    Posts:
    1,809
    Country:
    South Africa
    Joined:
    6/8/14
    Gender:
    Male
    Location:
    Roodepoort
    Ratings:
    +2,794
    Vape vendors are best vendors. Amazing how much effort and commitment you guys put into your business.
     
  6. ace_d_house_cat

    Not Rated Member

    0/5,

    ace_d_house_cat Dedicated Vaper

    Threads:
    54
    Posts:
    745
    Country:
    South Africa
    Joined:
    25/8/15
    Gender:
    Male
    Location:
    Midrand, Gauteng, South Africa
    Ratings:
    +1,159
    I love supporting family businesses like this! That Vermicilli is the business!

    Well done on such great service from the guys! :campeon: