Hi, I ordered something from the UK last year December. After searching parcel tracking sites, etc. including Royal Mail's official site (which lost sight of the parcel once it entered SA) I phoned SAPO and they eventually told me that the item landed in SA on the 19th of Jan 2018 however it is in customs now. Now that leads me to the next question. How will I know when customs will release it or if there is an amount for me to pay in? The items were shipped by Royal Mail. Thanks in advance for any help.