Pulse AIO Kit - Vandyvape

[Westcoastwayne]

Hi fuys anybody recieve the replacement yet? Mine has been at the JHB mailing centre since the 24th last month how long will it still take anyone know?

 

[Grand Guru]

Hi fuys anybody recieve the replacement yet? Mine has been at the JHB mailing centre since the 24th last month how long will it still take anyone know?

Once in SA, your parcel is handled by SAPO. I bought tens of items from China that were delivered via snail mai. The shortest delivery time was 3 weeks and the longest was more than a year!

 

[Speedy_11]

Hi fuys anybody recieve the replacement yet? Mine has been at the JHB mailing centre since the 24th last month how long will it still take anyone know?

Here is my status :

 

[Grand Guru]

Your parcel seems to be still in China. You should log a query with Vandyvape

 

[Westcoastwayne]

Once in SA, your parcel is handled by SAPO. I bought tens of items from China that were delivered via snail mai. The shortest delivery time was 3 weeks and the longest was more than a year!

Haha damnit

 

[Speedy_11]

Your parcel seems to be still in China. You should log a query with Vandyvape

I emailed them and got this :

 

[Grand Guru]

I emailed them and got this :View attachment 257253

Fair enough!

 

[Westcoastwayne]

My current status

 

[Troy Campbell]

Please help !!

Im looking for a Vandy vape pulse aio flush / top nut as friend lost his trying to get one for him.

Thanks in advanced.

 

[SmokeyJoe]

Finally got my main body replacement for my 2nd Pulse

I have to say, im damn impressed with SAPO.
7 days from customs to my local sapo.
Yes, still bad compared to what the couriers can do.
But still, my previous replacement took 3 months.
Its a very positive approvement. Lets hope it lasts

 

[SmokeyJoe]

And it cost me R22.40

 

[Speedy_11]

Finally got my main body replacement for my 2nd Pulse

I have to say, im damn impressed with SAPO.
7 days from customs to my local sapo.
Yes, still bad compared to what the couriers can do.
But still, my previous replacement took 3 months.
Its a very positive approvement. Lets hope it lasts

See mine, my 1st one got lost second one now sits here :How long still for me hahaha ive been waiting since march so hopefully soon

 

[JackoWacko]

Good day,

I hope I dont sound totally dumb but how do I log a warranty claim as mine also cracked?

Please can someone point me in the right direction?

Thanks
Jaco

 

[adriaanh]

Send a email to service@vandyvape.com include pictures of crack(s) and label on box and proof of purchase.

Expect a delay in response, had a chat with Tony B and he mentioned that they are a very small department and they attend to queries\email on a 1st in a queue bases.

 

[JackoWacko]

Send a email to service@vandyvape.com include pictures of crack(s) and label on box and proof of purchase.

Expect a delay in response, had a chat with Tony B and he mentioned that they are a very small department and they attend to queries\email on a 1st in a queue bases.

Thank you so much, will do!

 

[Speedy_11]

Thank you so much, will do!

I just got mine today new extra plate added,top class,took a while but it will come

 

[YzeOne]

I just got mine today new extra plate added,top class,took a while but it will come

I wonder if they just slapping on a teardrop 510 ring on the original material frame or issuing the new Pulse.5 frame ?

 

[Speedy_11]

I wonder if they just slapping on a teardrop 510 ring on the original material frame or issuing the new Pulse.5 frame ?

Same v1 with the ring there ,still has the circular button