I've already tried to follow this up thrice. And sent a follow up email which was not responded to. Trust me taking this to a public forum is a last resort for me.
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I'd just like to point out, that I never receive any emails from Sir Vape on my gmail, not sure how to fix this, I've looked in all my folders, I have since just use whatsapp to msg Sir Vape from there, and Sir Vape has helped me everytime, it is really one of the best vendors out there and I always tell my friends the good service I get from them, maby you just have the same issue as me.
Guys what email address are you using out of interest??
Hi Guys @Nimatek and @Lex Aer thanks for you response here and your criticism we appreciate all forms of criticism as it allows us the opportunity to see where we can improve. But what i can say is the following, we use several forms of communication post commonly used being whatsapp which in most instances are responded to instantly (with on reason and obviously not at 1 am in the morning which seems to be a common time for people to message me)
Emails however due to us being in a retail environment is slightly harder to get to. In future if you could please contact us on facebook or whatsapp it would be greatly appreciated.
Regards
Craig
I told you. @BigGuy does not play around. His business is bossTrue to everyone's word - Craig and Hugo promptly turned my frown upside down and I received my authentic LG Chocolate batteries today. Thanks Sirs!
Wow, I just received the most awesome service and gesture from Hugo @Sir Vape, @BigGuy!
I've been desperately searching for a particular item and just happened to check with Hugo if they have stock. They don't, and they aren't planning to stock it, but his supplier just happened to send him one which is due to arrive next week, so he's giving it to me, free of charge!
The retail price I think would be between R400 and R500 and i was fully intending to pay for it. So chuffed, thanks Hugo!!!